#Goibibo is fraud 🤬🤬🤬
Goibibo and AirAsia are playing dirty Blame games and I m the one who is suffering because of HIGHLY Unprofessional attitude of two. They cancelled my ticket without my permission.
When I spoke to AirAsia, they said that Goibibo has cancelled your ticket and when I spoke to Goibibo, they said that Air Asia has cancelled your ticket. They are just driving customers crazy.
Now I want to reschedule my ticket, but AirAsia has refused to do so and saying that you should get a new booking. Technically if AirAsia is cancelling the flight then it is there responsiblility to shift the customer to another. Sadly which was not done😞😞. And now they didn't give me a refund. When I spoke to Goibibo for my refund, they said that you should wait at least 4 months.
Again when I spoke to Air Asia to know why my money was not sent to my account instead why I have been offer shell credit?? , they are saying that we had already sent your refund to Gobibo Bank A/C on June 3 & to my surprise Gobibo is saying that your airline has not given the refund yet. This whole tactics of Air Asia and Goibibo is just to fool the innocent customers. I ll never ever book flight from these two ever in my life and ll also request others to Please donot book tickets through them, if you don't want to suffer like me. Specially Goibibo, they are purposely cancelling the ticket without informing the customer and later ll offer you shell credit, so u are forced to book a new ticket at higher price from them. Goibibo is fraud🤬🤬🤬🤬.
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Goibibo - Cancelled My Ticket Without My Permission.
Dear Mr. Gagneja,
We regret for the unpleasant experience you had with Goibibo.
With reference to your complaint, we would like to inform you that the applicable refund is already processed from our end. Please find below the bank ref. no. for the same.
BRN: 5952249894546066805034
Regards,
Team - Goibibo Care
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Goibibo - Cancelled My Ticket Without My Permission.
Dear Mr. Gagneja, We regret for the unpleasant experience you had with Goibibo. With reference to your complaint, we would like to inform you that the applicable refund is already processed from our end. Please find below the bank ref. no. for the same. BRN: 5952249894546066805034 Regards, Team - Goibibo Care
- GoibiboPosted: 13 Aug 2020