The issue is about cashback, during "great Indian festival" there was an offer going on for the instant cashback from bank and Amazon.Regarding the same I made a purchase of Rs 31080 from Amazon and I got an instant discount from the bank of Rs 1500 and after getting the discount I didn't get my cashback from Amazon and no where in the terms and conditions it was mentioned that the cashback from the Amazon will be given on the figure arrived after the bank discount and now Amazon is cheating on me that my order value was 29580 ( which was actually arrived after the bank discount while checkout).The terms of the offer stated that "On any transaction of more than Rs. 30,000 done on Citi Credit & Debit Transaction except Paytm First Card will get Amazon Pay Cashback of Rs. 1500.This is valid once during the entire sale period of 29th Oct-4th Nov 2020."
Please help me in getting my cashback as Amazon pay balance because I have been cheated.
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