My parcel was sent from Pune on 18 June '2020 to Patna through DTDC and it was promised to be delivered within 8 days. However, it has been 18 days and it's yet to be delivered. The online tracking portal is showing the status as 'in transit' but the date of update is few days older.
I have called the customer care on multiple occasions and they said that they will check and get back to me, but that never happened. Every time I call the customer care, I get the same response but no one has reached out to me.
Reference Number: D58833817
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