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I have an issue regarding my shipment. MY SHIPMENT TRACKING NO : 8311673576 I had to pay extra 94.92 EURO for my package because it was stuck in customs. The reason it was stuck in customs because DHL INDIA failed to fulfil the package detail description properly. This resulted in exchange for 9 days . I had to call every day DHL GERMANY. and clarify each item in package. THis is suppose to be the duty of DHL INDIA to fulfil rather than the receivee decribing and tracking the package every day. After a long stressful weeks and struggle , i finally got custom taxes payment from DHL which is more than the package proce as well. This is rediculous .I had to wait more than 15 days which DHL india said courier would take max 5 days for delivery . This utter negilence on their part has caused me inconveinece and also have incurred me the financial loss as well. I would never prefer DHL for my courier ever again. Please look into matter as this is very unprofessional.
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