I had placed an order for a magenta colored pure leather hand bag for a price approximately Rs 8000 . After receiving the order when I opened the packet I realized that the order what I placed and the product what i received are completely different except the brand. When i raised this issue to the myntra team initially the halfheartedly accepted the mistake but when they came back with the final resolution they refused to accept their mistake. Its been more than 15 days since I am following up with team myntra but they are stating the same lie that they have checked from their end and as per them they delivered the correct product. They are refusing to accept all the differences in the images between the image of the product I ordered and the image of the received product. They are also not accepting the fact that the dispatch invoice also has different product name than what I ordered.
This is clear case of cheating as the have given me a wrong product and I have invested my hard earned money on the product which seems has got wasted and I can't afford to let it go waste . Need your immediate attention and help
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Myntra Delivered Wrong Product
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- mycomplaintonlinePosted: 05 Oct 2020