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I booked Delhi to Toronto flight ticket of British Airways for 1-April-2020 THROUGH GOIBIBO. The cost of the ticket was 53000 INR. But due to the lockdown and travel ban, I had to cancel the ticket on 25th March. According to the cancelation policy, 9300 has to be deducted and I am entitled to get 44000 INR. But Still, I have not got my refund. Neither Goibibo is responding. Goibibo is MENTALLY HARASSING me in this tough time by not responding on my query. I would like to kindly request you to please get the issue solved. I am attaching all the documents.
My detail is given below.
PNR - WWVYAN
TICKET No. --1253759360574
Flights Booking ID --TUANK4V2O
Date of departure - 1-April-2020
Date of Cancellation -25-March-2020
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