I have done booking in feb
Flights cancelled due to covid lockdown
From airlines they are telling they already done refund but our travel agent goibibo not transferring money to our account.
There is no way to contact their customer executive
I'm trying since 8 months
International flight ticket
booking id: AMDPADFEO
PNR-DNHYHB
Should refund:25,264/-
Domestic flight ticket
Booking Id: NG8T2UI5L
PNR-T2UI5L
Should refund 1,999/-
Booking date:29 feb 2020
Total- 27,263/-
#Goibibo_Refund_our money
Complaint Status
Your complaint has been sent to the concerned department. We are sure that your problem will be resolved soon.
We will take follow up of your complaint on your behalf.
At your service
Mycomplaintonline
Goibibo - Not Intitating Our Refund After Getting Refund From Airlines
Dear Mr. Kumar,
First and foremost kindly accept my apologies for the trouble caused you.
With reference to your grievance, we would like to inform you that for PNR DNHYHB the applicable refund is already processed form our end in your gocash wallet which can be used for your future bookings also for PNR T2UI5L as per the airline advisory your ticket has been kept in open status and you can reschedule your booking for future dates.
Regards,
Team - Goibibo Care
File a complaint online against a company | Team my complaint online consumer portal. | frauds Complaint| loan complaints| scam complaints| online shopping complaints| Online booking complaints| review products and companies| Submit your complaint online.
Goibibo - Not Intitating Our Refund After Getting Refund From Airlines
Dear Mr. Kumar, First and foremost kindly accept my apologies for the trouble caused you. With reference to your grievance, we would like to inform you that for PNR DNHYHB the applicable refund is already processed form our end in your gocash wallet which can be used for your future bookings also for PNR T2UI5L as per the airline advisory your ticket has been kept in open status and you can reschedule your booking for future dates. Regards, Team - Goibibo Care
- GoibiboPosted: 29 Dec 2020