Goibibo is. Afraid website, they haven't refunded our money since 20 weeks of raising the query.their customer care doesn't work and they don't reply to any msgs. Every time v ask for updates they say that they will check n get back and that's it. Such irresponsibility and this is trauma for customer. Very very painful experience. Wouldn't recommend them for even my enemies. They still haven't gotten back inspite of so many followups
Here are the details
My details are given once again..
Flights from MELBOURNE TO BENGALURU
27 April 2020
Booking ID: QR4ZVF
Cancellation Ref: 31503030
Complaint Status
Your complaint has been sent to the concerned department. We are sure that your problem will be resolved soon.
We will take follow up of your complaint on your behalf.
At your service
Mycomplaintonline
Dear Ms. Ramya,
We regret for the unpleasant experience you had with Goibibo
With reference to your complaint, we would like to inform you that as per the airline advisory no refund is possible however your ticket has been kept in open status and you can reschedule your booking for future dates.
Regards,
Team - Goibibo Care
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Goibibo - Not Refunded My Money
Dear Ms. Ramya, We regret for the unpleasant experience you had with Goibibo With reference to your complaint, we would like to inform you that as per the airline advisory no refund is possible however your ticket has been kept in open status and you can reschedule your booking for future dates. Regards, Team - Goibibo Care
- GoibiboPosted: 16 Sep 2020