I had booked a multi stop flight from kolkata to kualalmpur, langkawi and back to kolkata for me and my wife. Due to Corona virus and lockdown we couldn't travel. Our travle date was 15.05.2020. The trip was thus cancelled but till date we didn't receive any refund. No one answers from Goibibo customer care. My pnr is WR77FR
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Dear Mr. Datta,
We regret for the unpleasant experience you had with Goibibo.
With reference to your complaint, we would like to inform you that our team is already working on your refund issue and we are yet to receive refund from the airline against cancellation of your booking. Once we receive the refund, the applicable amount will be processed automatically to you.
Regards,
Team - Goibibo Care
- Goibibo Posted: 13 Aug 2020
I want my refund my amount as soon as possible . As from airlines side it is refunded.. and it is stucked in goibibo.. please refund my amount .. I really need it is emergency for me.
I have booked my ticket on 20th March 2020 from Bangalore to port Blair but due to covid19 my flight got cancelled so I raised refund directly from airlines but they said refund options are not available only I can reschedule then I rescheduled on 24th sept 2020 from port Blair to Bangalore by adding extra amount directly from goair website but that also got cancelled again I talked to GoAir agent and told to refund they did the refund process ... And later I asked the status to GoAir they said they had refund my amount and now goibibo is responsible ..I request you goibibo please refund my amount.. I am trying to reach you but no human agent is there...only gia (Robert)is there who is not understanding my issue.. my PNR number is EFFQTR..
- Metali jena Posted: 28 Sep 2020
I didn't got my refund
I booked a train tickets but due to some issues my ticket got cancelled it showed 60 minutes' to refund..but I didn't received it
- Sanjib Nayak Posted: 07 Oct 2020
Goibibo - Refund
Dear Mr. Datta,
First and foremost kindly accept my apologies for the trouble caused you.
With reference to your grievance, we would like to inform you that the applicable refund is already processed from our end. Please find below the bank ref. no. for the same.
BRN: 75503720294043059904898
Regards,
Team - Goibibo Care
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Goibibo - Refund
Dear Mr. Datta, We regret for the unpleasant experience you had with Goibibo. With reference to your complaint, we would like to inform you that our team is already working on your refund issue and we are yet to receive refund from the airline against cancellation of your booking. Once we receive the refund, the applicable amount will be processed automatically to you. Regards, Team - Goibibo Care
- GoibiboPosted: 13 Aug 2020
I want my refund my amount as soon as possible . As from airlines side it is refunded.. and it is stucked in goibibo.. please refund my amount .. I really need it is emergency for me.
I have booked my ticket on 20th March 2020 from Bangalore to port Blair but due to covid19 my flight got cancelled so I raised refund directly from airlines but they said refund options are not available only I can reschedule then I rescheduled on 24th sept 2020 from port Blair to Bangalore by adding extra amount directly from goair website but that also got cancelled again I talked to GoAir agent and told to refund they did the refund process ... And later I asked the status to GoAir they said they had refund my amount and now goibibo is responsible ..I request you goibibo please refund my amount.. I am trying to reach you but no human agent is there...only gia (Robert)is there who is not understanding my issue.. my PNR number is EFFQTR..
- Metali jenaPosted: 28 Sep 2020
I didn't got my refund
I booked a train tickets but due to some issues my ticket got cancelled it showed 60 minutes' to refund..but I didn't received it
- Sanjib NayakPosted: 07 Oct 2020
Goibibo - Refund
Dear Mr. Datta, First and foremost kindly accept my apologies for the trouble caused you. With reference to your grievance, we would like to inform you that the applicable refund is already processed from our end. Please find below the bank ref. no. for the same. BRN: 75503720294043059904898 Regards, Team - Goibibo Care
- GoibiboPosted: 09 Nov 2020