I booked a ticket on 16 July, 2020. Booking ID- TUAQL43CO. and PNR is YKMZB with airindia through Goibibo. The flight was suspended for the journey date 6th May, 2020. There are not refunding my money despite circular issued by Air India for refunding passenger's money.
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Goibibo And Air India - Refund For Cancellation Done By Airline
Dear Mr. Kashif,
We regret for the unpleasant experience you had with Goibibo.
With reference to your complaint, we would like to inform you that your booking has been kept in open status by airlines. Airlines refunding only for the bookings made on or after 25 Mar to 03 April for travel dates in between 25 Mar to 03 May. Also for the bookings done after 22 May for the travel dates in between 25 May to 31 May. For any exception, you can connect with airlines. Kindly refer DM for more details - "goibibo.com/info/coronavirus".
Regards,
Team - Goibibo Care
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Goibibo And Air India - Refund For Cancellation Done By Airline
Dear Mr. Kashif, We regret for the unpleasant experience you had with Goibibo. With reference to your complaint, we would like to inform you that your booking has been kept in open status by airlines. Airlines refunding only for the bookings made on or after 25 Mar to 03 April for travel dates in between 25 Mar to 03 May. Also for the bookings done after 22 May for the travel dates in between 25 May to 31 May. For any exception, you can connect with airlines. Kindly refer DM for more details - "goibibo.com/info/coronavirus". Regards, Team - Goibibo Care
- GoibiboPosted: 12 Aug 2020