I had booked flight ticket for April and may
My PNR are
K9KW2M
SJZBHR
goibibo is not giving refund even though money credited back to them by Spicejet
Can't book tickets as mentioned in their steps as continuously getting message " Reconfirmation failed with Airlines"
When I am calling spicejet, they are ready to help in ticket booking only if I give them Goibibo IATA number
So request to please either refund full amount. Or give IATA NUMBER
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Mycomplaintonline
Dear Mr. Vinal,
First and foremost kindly accept my apologies for the trouble caused you.
As an online travel agency, we are bound to abide by the guidelines laid down by the airlines. In this case, airlines has issued a Credit Shell that's redeemable for rebooking your travel to a future date at your convenience. Please refer to the airline circular for reference.
Regards,
Team - Goibibo Care
- Goibibo Posted: 09 Dec 2020
Goibibo - Refund Policy
Hi, the booking amount is available under a credit shell and can be used for the same passenger. Please redeem the credit shell before 31st Mar 21 via the travel agency portal through which the original booking was created.
#Goibibo #spicejet
#mycomplaintonline
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Goibibo - Refund Policy
Dear Mr. Vinal, First and foremost kindly accept my apologies for the trouble caused you. As an online travel agency, we are bound to abide by the guidelines laid down by the airlines. In this case, airlines has issued a Credit Shell that's redeemable for rebooking your travel to a future date at your convenience. Please refer to the airline circular for reference. Regards, Team - Goibibo Care
- GoibiboPosted: 09 Dec 2020
Goibibo - Refund Policy
Hi, the booking amount is available under a credit shell and can be used for the same passenger. Please redeem the credit shell before 31st Mar 21 via the travel agency portal through which the original booking was created. #Goibibo #spicejet #mycomplaintonline
- mycomplaintonlinePosted: 18 Dec 2020