I have placed an order (order number: 5210110421342516) for 2 sun glasses from mi.com. I just received 2 parcels with delivery Id (521011042134251601 and 521011042134251602). It was surprising to see that the first one (pilot sunglass) does only had a pouch and there was no sunglass inside the package. I would also like to tell you that there was no issues with package. I suspect it is some packaging error. I have registered the complaint immediately after the delivery of the product. Later they told since the package was intact they can't do anything for this.
Your complaint has been sent to the concerned department. We are sure that your problem will be resolved soon.
We will take follow up of your complaint on your behalf.
At your service