I have not received my refund for a flight booking which I made through the goibibo app. The flight was cancelled by the airline. But goibibo says it is still operational which is incorrect. I have sent emails and messages from the airline after confirming that it was cancelled. goibibo is not refunding my money for the cancelled booking
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Goibibo Flight Booking - Flight Booking Refund/ I Have Not Reviewed The Refund For My Flight Booking Which Was Cancelled By The Airline
Dear Ms. Bhattacharya,
First and foremost kindly accept my apologies for the trouble caused you.
With reference to your grievance, we would like to inform you that we are not able to find the booking Id with the given details therefore we request you to share the correct booking Id in order to check and update.
Regards,
Team - Goibibo Care
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Goibibo Flight Booking - Flight Booking Refund/ I Have Not Reviewed The Refund For My Flight Booking Which Was Cancelled By The Airline
Dear Ms. Bhattacharya, First and foremost kindly accept my apologies for the trouble caused you. With reference to your grievance, we would like to inform you that we are not able to find the booking Id with the given details therefore we request you to share the correct booking Id in order to check and update. Regards, Team - Goibibo Care
- GoibiboPosted: 23 Dec 2020