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We Mycomplaintonline.com does not collect personal information about you when you visit the site. You can usually visit the site without disclosing personal information unless you choose to provide such information.
We do not share any personal information voluntarily identified on the Mycomplaintonline.com website to any third party (public/private). Any information provided on this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Information sharing with third parties
A) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
B) The Company may present information to our advertisers - to help them understand our audience and confirm the value of advertising on our websites or Applications – however, it is usually in the form of aggregated statistics on traffic to various pages within our site.
C) The Company may share your information regarding your activities on websites or Applications with third party comments sites, social websites to populate your social wall that is visible to other people however you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.
Your email address will only be recorded if you choose to post a complaint or Signup. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.
COLLECTION OF PERSONAL INFORMATION:
If you are asked for any other Personal Information you will be informed about how it will be used if you choose to give it. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify us.
The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent.
The right applies only to the following circumstances:
The Mycomplaintonline.com no longer needs your data for the original data they collected or used for it.
You initially gave consent to the organization using your data, but have now withdrawn your consent.
You agreed to participate in a market research study and no longer want to. You have objected to the use of your data, and your interests transcend those using the organization.
You have objected to the use of your data for direct marketing purposes.
For more information about the right to object, information read the right of objection to how your data is used '.
The organization has illegally collected or used your data.
It does not comply with the rules on data security.
The organization has a legal obligation to erase your data.
Data was collected from you as a child for an online service.
You used social media or apps as a child.
The law specifically provides protection to children online. For more information about this, see our guidance on children's rights.
You should contact the organization and tell them what personal data you want them to erase. You do not have to ask any specific person - you can contact any part of the organization with your request.
We request it in writing because it can help you clarify your concern, give evidence and explain what you want to do. If you decide to challenge the organization's response, you will also have clear evidence of your actions. There are no specific words that you should use, but you may find it useful to use the template below to help you erase your authority.
[Your full address]
Reference Number (if applicable)
Dear [Sir or Madam / Name of the person with whom you have been in contact]
Right to erase
Your full name and address and other details such as account number to help you identify
I want to exercise my right of authority under the data protection law.
Describe the personal data you want to erase / delete.
The organization should delete your data, unless an exemption in data protection law applies.
Organization can only refuse to do this if it would be impossible or involve disproportionate effort. If you ask, they must also tell you that they have shared your data with other organization s.
If your data has been made public online – such as on social networks, forums or websites – then the organization must take reasonable steps to inform the people with responsibility for these sites to erase links or copies of that data. But Customer/Client have to share which data he wants to get deleted. As deleting follows up won’t be easy. That is why it would be responsibility of client/consumer to share information which he wants to get deleted.
The organization can refuse to erase your data in the following circumstances:
When the organization is legally obliged to keep hold of your data such as to comply with financial or other regulations.
When the organization is carrying out a task in the public interest or when exercising their official authority.
When keeping your data is necessary for reasons of freedom of expression and information (this includes journalism and academic, artistic and literary purposes).
When keeping your data is necessary for establishing, exercising or defending legal claims.
When your data is in the public interest. If an exemption applies, the organization can either fully or partly refuse to comply with your request.
The organization can also refuse your request if it is, as the law states, ‘manifestly unfounded or excessive’. There is no set definition of what makes a request ‘manifestly unfounded or excessive’. It depends on the particular circumstances of your request. In such circumstances the organization can:
Request a reasonable fee to deal with the request; or Refuse to deal with the request.
In either case they will need to tell you and justify their decision.
They should explain why they believe they don’t have to erase your data, and let you know about your right to complain about this decision to the through the courts.